Patient Satisfaction Survey | Neurovative Diagnostics

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Patient Satisfaction Survey

Patient Satisfaction Survey

I am...*
Technologist ID
Intake / Insurance Verification
I was contacted promptly after my physician placed the testing order*
- Strongly Agree
- Agree
- Somewhat Agree
- Disagree
- Strongly Disagree
- Unknown or Does Not Apply
The intake representative was professional and caring*
- Strongly Agree
- Agree
- Somewhat Agree
- Disagree
- Strongly Disagree
- Unknown or Does Not Apply
Scheduling / Appointment Making
Scheduling my appointment was easy*
- Strongly Agree
- Agree
- Somewhat Agree
- Disagree
- Strongly Disagree
- Unknown or Does Not Apply
The scheduler explained the study in a way that was clear and easy to understand*
- Strongly Agree
- Agree
- Somewhat Agree
- Disagree
- Strongly Disagree
- Unknown or Does Not Apply
The scheduler was professional and caring*
- Strongly Agree
- Agree
- Somewhat Agree
- Disagree
- Strongly Disagree
- Unknown or Does Not Apply
Equipment Setup
The setup technologist contacted me prior to the appointment time*
- Strongly Agree
- Agree
- Somewhat Agree
- Disagree
- Strongly Disagree
- Unknown or Does Not Apply
The setup technologist arrived during the scheduled timeframe*
- Strongly Agree
- Agree
- Somewhat Agree
- Disagree
- Strongly Disagree
- Unknown or Does Not Apply
The setup technologist explained the test instructions in a way that was clear and easy to understand*
- Strongly Agree
- Agree
- Somewhat Agree
- Disagree
- Strongly Disagree
- Unknown or Does Not Apply
The log sheets were easy to understand and use*
- Strongly Agree
- Agree
- Somewhat Agree
- Disagree
- Strongly Disagree
- Unknown or Does Not Apply
The setup technologist was professional and caring*
- Strongly Agree
- Agree
- Somewhat Agree
- Disagree
- Strongly Disagree
- Unknown or Does Not Apply
Equipment Disconnect / Pick Up
The disconnect technologist arrived during the scheduled timeframe*
- Strongly Agree
- Agree
- Somewhat Agree
- Disagree
- Strongly Disagree
- Unknown or Does Not Apply
The study length was appropriate and correct according to my physician’s orders*
- Strongly Agree
- Agree
- Somewhat Agree
- Disagree
- Strongly Disagree
- Unknown or Does Not Apply
The disconnect technologist explained the next steps and when I should expect my test results*
- Strongly Agree
- Agree
- Somewhat Agree
- Disagree
- Strongly Disagree
- Unknown or Does Not Apply
The disconnect technologist was professional and caring*
- Strongly Agree
- Agree
- Somewhat Agree
- Disagree
- Strongly Disagree
- Unknown or Does Not Apply
Overall
I had a positive overall experience*
- Strongly Agree
- Agree
- Somewhat Agree
- Disagree
- Strongly Disagree
- Unknown or Does Not Apply
I would like to be contacted by a patient care representative regarding the testing.
- Yes
Name*
First Last
Phone
Phone
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Neurovative Diagnostics accepts referrals from thousands of hospitals, facilities, physicians, and private practices across the country.

Submit your feedback. We would love to hear from you!

Neurovative Diagnostic Services strives to provide our patients with safe and quality care. If there is a situation with your study that you felt, we did not meet this goal please let us know.

Neurovative Executive Leadership will address your complaint or grievance with the upmost importance and will respond to you in a timely manner.

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